F
Frank
Original poster
Member
#1
I am pretty disappointed, no one ever responds to emails, I have paid twice for the pro version of “own shop” the first time I got to use it for 2 days before support at go daddy had to reset my word press (not because of the theme) but of course when I went to use the key it didn’t work, I sent multiple emails, and never heard a word back ,so I just sucked it up and paid again, and the key was NEVER emailed to me, now I am in the same support less situation.
ST
Spiracle Themes
Original poster
#2
Hi Frank
Thanks for reaching out
Is this is your email address : info@moarlow.co ?
This email is not reachable you can see the response email we are getting from Freemius
https://prnt.sc/O4j4HoVA208n
Please provide us an alternate email address so that we can reach you
Best Regards
FB
Frank Beard
Original poster
#3
I’m sending this from my phone, I’ve included my email in the form above.
ST
Spiracle Themes
Original poster
#4
Hi Frank
Please check your inbox. We have mailed you from support@spiraclethemes.com.
Please check the spam folder also if you didn’t find it in the inbox.
Best Regards
ST
Spiracle Themes
Original poster
#5
Let us know if you have any questions
Best Regards