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Krystal Theme Help Free theme

Krystal Business crashes on WP 4.9.8

M Started by Monika · August 24, 2018 at 6:17 am · 3 replies 1 voice Last reply 7 years, 10 months ago
M
Monika Original poster Member
August 24, 2018 at 6:17 am · Krystal Theme Help
#1

Hi, I want to use Krystal Business Pro for a client. I successfully installed the free version on WP 4.7.11 (see link above), but I get a HTTP 500 error after activating it on brand new fresh WP 4.9.8. install. Can you help?
Thanks, Monika

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ST
Spiracle Themes Original poster
August 24, 2018 at 7:46 am · Reply to Monika
#2

Hi Monika,

Please check your PHP version. Make sure it’s version is minimum 5.5 or above. Let us know if this works or not.

Best Regards

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M
Monika Original poster
August 24, 2018 at 11:49 am · Reply to Monika
#3

Thanks. Turns out they are having PHP 5.4 and will not update. So we will use another hosting. Thanks for your wonderful theme and quick support!

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