Home Forums Free WordPress Themes Help Own Shop Theme Help One Click Demo Import

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    • #2553 Reply
      Tim Jones
      Guest

      When trying to import the demo content for Own Shop i get this error – Import Failed. An error occurred while fetching file from: http://citypackaging.com.au/wp-content/plugins/spiraclethemes-site-library/ocdi/own-shop/demo1/demo1-customizer.dat!
      Reason: 404 – Not Found.

      Can you please assist or provide the demo content in a direct link or XML file?

      Many thanks

    • #2557 Reply
      Spiracle Themes
      Guest

      Hi Tim

      Please check your email. We just emailed you the demos files

      Best Regards

    • #2564 Reply
      Malsha Nisanasala
      Guest
      This reply has been marked as private.
      • #2565 Reply
        Spiracle Themes
        Guest

        Hi Malsha

        We just emailed you the direct link to the demo imports

        Best Regards

    • #2568 Reply
      Akis Karas
      Guest
      This reply has been marked as private.
      • #2570 Reply
        Spiracle Themes
        Guest

        Hi Akis

        Please check your email regarding the demo import files

        Best Regards

    • #2603 Reply
      Kapo
      Guest
      This reply has been marked as private.
      • #2604 Reply
        Spiracle Themes
        Guest

        Hi Kapo

        Please check your email.

        Best Regards

    • #2695 Reply
      Qaisar
      Guest

      I am facing 503 error, while importing theme demo of ownshop.

      • #2696 Reply
        Spiracle Themes
        Guest

        Hi Qaisar

        I just checked the demo import in a test site created in tastewp (https://tastewp.com/) and everything is working fine.

        https://testown.tastewp.com/

        Please retry and also check the minimum requirement for demo import

        upload_max_filesize (256M)
        max_input_time (300)
        memory_limit (256M)
        max_execution_time (300)
        post_max_size (512M)

        Best Regards

      • #2699 Reply
        Spiracle Themes
        Guest

        Let us know if you have any questions

        Best Regards

    • #2719 Reply
      Firebrough Electronics
      Guest

      May you please send us the One Click Demo Import files? I am getting the same error as the original author.

      • #2721 Reply
        Spiracle Themes
        Guest

        Hi Firebrough

        Thanks for reaching out
        It seems like demo import is already done on your website

        Let us know if you have any questions

        Best Regards

    • #2743 Reply
      Infaz
      Guest

      Hi, I am trying to import the demo content using the one click demo importer plugin but I am getting an Internal Server Error (500). Is it possible to get the demo files to do a manual import

      • #2744 Reply
        Spiracle Themes
        Guest

        Hi Infaz

        Please check your email for the zip file

        Best Regards

      • #2754 Reply
        Karol
        Guest
        This reply has been marked as private.
      • #2756 Reply
        Spiracle Themes
        Guest

        Hi Karol

        Please check your email for the zip file

        Best Regards

    • #2759 Reply
      Willie
      Guest
      This reply has been marked as private.
    • #2778 Reply
      Francesco
      Guest
      This reply has been marked as private.
      • #2779 Reply
        Spiracle Themes
        Guest

        Hi Francesco

        Thanks for reaching out
        403 error usually comes when there is a permission issue. Make sure your plugin directory ( wp-content/plugins) has enough permission (read/write)
        and then try again. You can set the permission for this folder from your control panel

        Let us know if you have any questions

        Best Regards

    • #2780 Reply
      Abdou
      Guest
      This reply has been marked as private.
      • #2781 Reply
        Spiracle Themes
        Guest

        Hi Abdou

        Thanks for reaching out
        403 error usually comes when there is a permission (read/write) issue.
        Please provide the plugin folder ( Own Shop Pro Addons ) with full read/write permissions located in ( wp-content/plugins/own-shop-pro-addons-premium )
        You can set the folder permissions within your control panel

        For help check the article below

        Manage and Change File Permissions with cPanel File Manager

        Let us know if you have any questions

        Best Regards

    • #2794 Reply
      Liv
      Guest

      Getting this error while trying to import, I have Elementor Website and Contact form 7 plugins installed and actived

      http://image.noelshack.com/fichiers/2022/21/6/1653706740-screen-shot-2022-05-27-at-9-54-53-pm.png

      Could you please help?

      469-598-0880

      Website : lovenotesllc.com

      • #2796 Reply
        Spiracle Themes
        Guest

        Hi Liu

        Thanks for reaching out
        This error is related to your web hosting.
        Please contact your hosting provider about this and also mention the CURL error

        Best Regards

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