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    • #2824 Reply
      Ruby
      Guest

      Hi please help, we have an issue after the checkout page is an error page. Our payment gateway support said that it is the theme that we are using.

      After the confirmation URL, we have this woocommerce function WC()->api_request_url( $gateway_id ) in the postpay checkout API file which takes the customer to the order confirmation page.

      One more thing is that the menus on top is showing the description of submenus which i have tried to remove but still showing. I would still want to add the submenu description later but i dont wan to mess with the website.

      Thanks in advance for your support

      Regards,
      Ruby

    • #2826 Reply
      Spiracle Themes
      Guest

      Hi Ruby

      Thanks for reaching out.
      The WooCommerce is a separate plugin and its functions are also maintained by the WooCommerce plugin team.
      You need to contact the WooCommerce support forums for this.

      WooCommerce

      Woocommerce Support forums
      https://wordpress.org/support/plugin/woocommerce/

      ===============

      For the menu description issue. Follow the steps below

      1) Go to Appearance -> Menus
      2) Click on the Screen Option at the top and enable the description. Check screenshot below

      https://prnt.sc/W5oR80eodf2E

      3) After that you’ll see the option of description in the menus. Just remove the description and save. Check screenshot below

      https://prnt.sc/x_ABjeYGIjMC

      Best Regards

      • #2828 Reply
        Spiracle Themes
        Guest

        Let us know if you have any questions 🙂

        Best Regards

    • #2838 Reply
      Ruby
      Guest

      Thanks for your reply. I have resolved the menu.

      • #2840 Reply
        Spiracle Themes
        Guest

        You are welcome 🙂

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