Theme no longer compatible with site-building plugin after updating

This topic has 3 replies, 1 voice, and was last updated 6 years, 1 month ago by Spiracle Themes.

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    • August 24, 2018 at 11:23 pm #1279


      Rachel Fogleman
      Guest

      I updated krystalpro from version 1.1.2 to v1.1.4 and it caused my site to crash. I built the site using Elementor and after updating, the plugin no-longer worked. I restored my site back to before I updated, and the plugin worked fine and my site was live/functional again. Elementor troubleshooting mentioned something about ensuring that the theme uses WordPress Default Loop. I’m just curious if there are any solutions or if I’m going to have to start over with something else.

    • August 25, 2018 at 2:54 am #1280


      Spiracle Themes
      Guest

      Hi Rachel,

      Please check your email regarding this.

      Best Regards

      • August 30, 2018 at 7:38 pm #1293


        Emmeke
        Guest

        Hi, I have the same issue, can you please email me as well?

    • August 31, 2018 at 3:30 am #1294


      Spiracle Themes
      Guest

      Hi Emmeke,

      Please check your email.

      Best Regards

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