Replies (4)

1. 

   Frank July 3, 2023 at 9:35 pm

   I am pretty disappointed, no one ever responds to emails, I have paid twice for the pro version of “own shop” the first time I got to use it for 2 days before support at go daddy had to reset my word press (not because of the theme) but of course when I went to use the key it didn’t work, I sent multiple emails, and never heard a word back ,so I just sucked it up and paid again, and the key was NEVER emailed to me, now I am in the same support less situation.

2. 

   Spiracle Themes July 4, 2023 at 7:56 am

   Hi Frank

   Thanks for reaching out
   Is this is your email address : info@moarlow.co ?
   This email is not reachable you can see the response email we are getting from Freemius

   https://prnt.sc/O4j4HoVA208n

   Please provide us an alternate email address so that we can reach you

   Best Regards

3. 

   Frank Beard July 4, 2023 at 1:44 pm

   I’m sending this from my phone, I’ve included my email in the form above.

4. 

   Spiracle Themes July 4, 2023 at 3:13 pm

   Hi Frank

   Please check your inbox. We have mailed you from support@spiraclethemes.com.
   Please check the spam folder also if you didn’t find it in the inbox.

   Best Regards

5. 

   Spiracle Themes July 4, 2023 at 3:14 pm

   Let us know if you have any questions

   Best Regards