0 support, so dissapointed

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    • #3110


      Frank
      Guest

      I am pretty disappointed, no one ever responds to emails, I have paid twice for the pro version of “own shop” the first time I got to use it for 2 days before support at go daddy had to reset my word press (not because of the theme) but of course when I went to use the key it didn’t work, I sent multiple emails, and never heard a word back ,so I just sucked it up and paid again, and the key was NEVER emailed to me, now I am in the same support less situation.

    • #3112


      Spiracle Themes
      Guest

      Hi Frank

      Thanks for reaching out
      Is this is your email address : info@moarlow.co ?
      This email is not reachable you can see the response email we are getting from Freemius

      https://prnt.sc/O4j4HoVA208n

      Please provide us an alternate email address so that we can reach you

      Best Regards

    • #3115


      Frank Beard
      Guest

      I’m sending this from my phone, I’ve included my email in the form above.

    • #3116


      Spiracle Themes
      Guest

      Hi Frank

      Please check your inbox. We have mailed you from support@spiraclethemes.com.
      Please check the spam folder also if you didn’t find it in the inbox.

      Best Regards

    • #3117


      Spiracle Themes
      Guest

      Let us know if you have any questions

      Best Regards

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