Activation Failed

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    • #2901


      I just purchase the Pro version of your software, but I couldn’t activate it, the WordPress website is giving us the following error:

      “The theme is missing the style.css stylesheet”

      I used the download link that you sent me when I purchase the product. How can I fix this problem? Please if you can get back to me as soon as possible, I would appreciate it

    • #2902

      Spiracle Themes

      Hi Luis

      Thanks for reaching out
      You have to install the pro addon as a plugin
      Go to Plugins -> Add New, upload the pro addon zip file, and install it.

      After the installation, it will ask for the license key. Copy and paste the license key from the purchase email and activate it

      Note: you need the free theme installed to work with the pro plugin

      Let us know if you have any questions

      Best Regards

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