cart page doesn’t show the products

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    • #3397


      F
      Guest

      The products does not appear in the cart when it is added but appears when other themes (e.g. MetroStore) are used. I have been using this theme for years. Please help to fix. Please see the screenshot: https://snipboard.io/Rb1Cy4.jpg

    • #3398


      Spiracle Themes
      Guest

      Hi F,

      Did you change anything?
      What you need to do is trash the cart and checkout pages, trash the myaccount page if its not working.
      Next go to WooCommerce -> Status and click on the Tools tab. Scroll down to “Create default WooCommerce pages” section and click on Create pages Button. This will install the missing woo pages. Try this and check if it resolves the issue.

      Check screenshot: https://prnt.sc/cmpN_QzR3B85

      Best Regards

    • #3401


      Spiracle Themes
      Guest

      Hope this would work

    • #3402


      F
      Guest

      Hi,

      Tried, not working.

    • #3403


      Spiracle Themes
      Guest

      Did you change anything recently?

    • #3404


      F
      Guest

      I just added a few plugins. Were they a matter?

    • #3405


      Spiracle Themes
      Guest

      Try to deactive those plugins and check if its resolve the issue

    • #3406


      F
      Guest

      Tried, still not working.

    • #3407


      Spiracle Themes
      Guest

      Dear F,

      As you are currently using a free theme, support for this issue requires a one-time fee of $25. This includes diagnostic and resolution services. To proceed, we will require your login credentials.

      Best Regards

    • #3408


      F
      Guest
      This reply has been marked as private.
    • #3409


      Spiracle Themes
      Guest

      Hi, since the previously suggested solutions have been unsuccessful, we will need to log in to your account to investigate the issue directly. If we are unable to resolve it, we will issue a full refund.

      Best Regards

    • #3410


      F
      Guest
      This reply has been marked as private.
    • #3411


      Spiracle Themes
      Guest

      Switching will likely change your layout and settings, and you will be responsible for reconfiguring them. Be aware of this before proceeding

      Best Regards

    • #3412


      F
      Guest
      This reply has been marked as private.
    • #3413


      Spiracle Themes
      Guest

      Depending on the problem, we might be able to fix it in one or two hours, but some issues could take up to 24 hours. We’ll need to investigate the website to give you a precise estimate. For payments, we use PayPal, and refunds will be issued back to your PayPal account. Please do let us know once you made the payment and reply back the credentials of the website through private reply or mail us at support@spiraclethemes.com

      Payment link: https://www.paypal.com/ncp/payment/T6YALH5AHFLFG

      Best Regards

    • #3415


      F
      Guest

      Where can I find the credentials?

    • #3416


      F
      Guest

      Hi,

      Where can I find the credentials if I would like you to help me to fix the cart page issue?

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