Fonts & Background Image Changing/Missiing

Gloria April 20, 2018 at 2:46 pm

Hi there,

I have been attempting to use the Eagle Lake Standard Google Font. When I was using Soma Lite, it was perfect. After I upgraded to Soma Pro, I suddenly have all these issues. Eagle Lake will only work as “cursive” now, and ONLY when I view it from my phone. If I am reviewing the website from the previewer or from a fresh browser on a regular desktop computer, neither Chrome, Firefox, or IE is accommodating this font at all. AND, when I look at the webpage from IE, the background image for the home page is completely missing! How can I fix this?

Best,
Gloria

Replies (4)

  1. Gloria April 20, 2018 at 2:46 pm

    Hi there,

    I have been attempting to use the Eagle Lake Standard Google Font. When I was using Soma Lite, it was perfect. After I upgraded to Soma Pro, I suddenly have all these issues. Eagle Lake will only work as “cursive” now, and ONLY when I view it from my phone. If I am reviewing the website from the previewer or from a fresh browser on a regular desktop computer, neither Chrome, Firefox, or IE is accommodating this font at all. AND, when I look at the webpage from IE, the background image for the home page is completely missing! How can I fix this?

    Best,
    Gloria

  2. Spiracle Themes April 20, 2018 at 3:36 pm

    Hi Gloria,

    Please post your website URL.

    Best Regards

  3. Gloria April 20, 2018 at 4:18 pm
    This reply has been marked as private.
  4. Spiracle Themes April 20, 2018 at 4:50 pm

    Hi Gloria,

    Please check the screenshot, I guess the fonts are correct. You need to clear your browser’s cache first.

    Screenshot

    View Screenshot

    For Background Image issue, you need to reduce the image size. Current Background image size is approximately 10MB which is too large. I will email you after a while with the Background Image size correction.

    Best Regards

  5. Gloria April 20, 2018 at 5:15 pm

    I am still having issues even after clearing my browser. I send you a reply email.

    Best,
    G

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