Author Posts

[Tim Jones]

When trying to import the demo content for Own Shop i get this error – Import Failed. An error occurred while fetching file from: http://citypackaging.com.au/wp-content/plugins/spiraclethemes-site-library/ocdi/own-shop/demo1/demo1-customizer.dat!
Reason: 404 – Not Found.

Can you please assist or provide the demo content in a direct link or XML file?

Many thanks

[Spiracle Themes]

Hi Tim

Please check your email. We just emailed you the demos files

Best Regards

[Malsha Nisanasala]

This reply has been marked as private.

[Spiracle Themes]

Hi Malsha

We just emailed you the direct link to the demo imports

Best Regards

[Akis Karas]

This reply has been marked as private.

[Spiracle Themes]

Hi Akis

Please check your email regarding the demo import files

Best Regards

[Kapo]

This reply has been marked as private.

[Spiracle Themes]

Hi Kapo

Please check your email.

Best Regards

[Qaisar]

I am facing 503 error, while importing theme demo of ownshop.

[Spiracle Themes]

Hi Qaisar

I just checked the demo import in a test site created in tastewp (https://tastewp.com/) and everything is working fine.

https://testown.tastewp.com/

Please retry and also check the minimum requirement for demo import

upload_max_filesize (256M)
max_input_time (300)
memory_limit (256M)
max_execution_time (300)
post_max_size (512M)

Best Regards

[Spiracle Themes]

Let us know if you have any questions

Best Regards

[Firebrough Electronics]

May you please send us the One Click Demo Import files? I am getting the same error as the original author.

[Spiracle Themes]

Hi Firebrough

Thanks for reaching out
It seems like demo import is already done on your website

Let us know if you have any questions

Best Regards

[Infaz]

Hi, I am trying to import the demo content using the one click demo importer plugin but I am getting an Internal Server Error (500). Is it possible to get the demo files to do a manual import

[Spiracle Themes]

Hi Infaz

Please check your email for the zip file

Best Regards

[Karol]

This reply has been marked as private.

[Spiracle Themes]

Hi Karol

Please check your email for the zip file

Best Regards

[Willie]

This reply has been marked as private.

[Francesco]

This reply has been marked as private.

[Spiracle Themes]

Hi Francesco

Thanks for reaching out
403 error usually comes when there is a permission issue. Make sure your plugin directory ( wp-content/plugins) has enough permission (read/write)
and then try again. You can set the permission for this folder from your control panel

Let us know if you have any questions

Best Regards

[Abdou]

This reply has been marked as private.

[Spiracle Themes]

Hi Abdou

Thanks for reaching out
403 error usually comes when there is a permission (read/write) issue.
Please provide the plugin folder ( Own Shop Pro Addons ) with full read/write permissions located in ( wp-content/plugins/own-shop-pro-addons-premium )
You can set the folder permissions within your control panel

For help check the article below
https://www.veerotech.net/kb/change-file-permssions-in-cpanel/

Let us know if you have any questions

Best Regards

[Liv]

Getting this error while trying to import, I have Elementor Website and Contact form 7 plugins installed and actived

http://image.noelshack.com/fichiers/2022/21/6/1653706740-screen-shot-2022-05-27-at-9-54-53-pm.png

Could you please help?

469-598-0880

Website : lovenotesllc.com

[Spiracle Themes]

Hi Liu

Thanks for reaching out
This error is related to your web hosting.
Please contact your hosting provider about this and also mention the CURL error

Best Regards

[sofi]

This reply has been marked as private.

[Spiracle Themes]

Hi Sofi

Thanks for reaching out
Please try manual demo import. Please find the files from the link below.
Simply click on the manual import link on the demo import page. A page will open asking for 3 files. Find the files from the link given
below. Download the 3 files and then upload them.

https://www.dropbox.com/s/nh8wiaq6orfsbcz/demo%20import.zip?dl=0

Let us know if you have any questions

Best Regards

[Santanu]

This reply has been marked as private.

[Spiracle Themes]

Hi Santanu

Please try the manual import and find the files from the link below
Simply click on the manual import link on the demo import page. A page will open asking for 3 files. Find the files from the link given
below. Download the 3 files and then upload them.

https://www.dropbox.com/scl/fi/wt9djbfpp1u4vbt7sd5gb/own-shop.zip?rlkey=kka82xa03oikbr5gr2q09gdcg&dl=0

Best Regards

[Author]

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